Thank You Panasonic

Thank You Panasonic

Oh no, the TV doesn’t turn on !!! even though it was normal last night, was it because I watched the movie from USB? That was a glimpse of the wife’s information when she wanted to watch TV and my guess about that. Yup, there is no orange standby indicator lights on, I have tried to unplug and reinstall the power cable, only the yellow indicator light flashes once it dies. My wife said the next morning the F2 was tinkering around the back of the TV. I was not suspicious of his behavior at the time, considering that the TV was installed on the wall, so what would he want to do with him?

Finally I tried to get out of the wall and put it temporarily on the floor while trying to handle it further and finally still nothing. Finally, I call 0804-111-1111, the process is not too long to bring in technicians, about 1-2 days ahead at a cost of Rp. 100,000 because it’s not guaranteed, if it’s true, I give thumbs up to Panasonic. If you want to read the reason I chose Panasonic, please read here.

There was no news on the first day and then I was contacted by a technician around 11am and was promised to arrive around 3pm. Because I was on holiday so there were no problems with that time, but if it couldn’t, it could have been rescheduled. Around 3:30 p.m. WIB, 2 technicians arrived at the house and immediately checked, the temporary results were the same as my previous check.

In less than 5 minutes, my TV had been exposed to the back, assisted by Analog Multimeters not found any damage symptoms, but the technician suspected that there was damage on the mainboard. How much is it, sir? About 1.5 million he said, wow the head was immediately surrounded by Morning Star. I have not made a decision for that and the TV components are paired as before, because there are no indications of damage, so he want to try again and thank God it can light up. It was informed by the first technician who seemed “lucky” to find such a problem when the installation process returned, which was caused by the power button in the back position turned off and correct when the results were tested again. the button is in the off position, why does the indicator just blink once and then die? ” it turns out if it is not in the standby position or is turned off, it will be the result.

Investigate, it might be true like the wife’s info at the beginning, 99% of the perpetrators were F2, because only him cute hand could slip between the gaps, if at the moment he had been able to speak, maybe confession would be made, hahaha. So after checking again, finally my TV can be used again.

In this case I would like to thank the two technicians (sorry, I forgot the name) and CS named Yuni who helped me, hopefully Panasonic can maintain this fast service to its customers. Thank you Panasonic.

 

Thank You Panasonic

Panasonic Viera TH-40DS500G TV Review

At first I didn’t intend to buy a TV, even though our TV had been broken since a few months ago, but instead of following my wife around shopping (you know what kind of girl when shopping, wkwkwk), it is better for me to go around in the same location with my child. I stopped at the electronic place, it was very fitting at that time in front of the TV layout and it seemed that there was a “bond” of hearts, hahaha.

Yes, the TV I saw at that time was a Smart TV that was already Full HD and had an Easy Mirroring feature, other features were standard for me. Even though my previous TV was also Full HD, then I will still look for at least Full HD again, if there is a fortune, I will probably try 4K, amiinn. For Easy Mirroring, I have also tried it on an office TV and it is interesting to use, the rest I want to try Smart TV.

After going through a deeper check, as deep as the ocean, finally wrapped. Oh yes, another reason is, Panasonic Customer Care which I have “known well” even though there are no electronic goods under my Panasonic brand.

The following is the result of information that I can convey after a few months of using and resetting the TV:

  1. For some reason I can’t get any more digital broadcasts, after being reset, previously there were 2 channels.

Note: it turns out that the position of the antenna affects the TV channel and around April 2022 TV stations in Indonesia entered the digital era, almost everything can be obtained.

  1. For Youtube connections to freeze several times, it must be restarted several times in order to log in.

Note: it turns out that internet bandwidth affects when opening Youtube, previously my bandwidth was only 20 Mbps and then upgraded to 50 Mbps.

  1. The Netflix and UP buttons are close together, sometimes I press them wrong.
  2. The TV remote application is also available on the Play Store, namely the TV Remote 2 from Panasonic.

Note: around 2023 Panasonic has issued an application update to the TV Remote 3.

  1. I tried to watch movies from USB with .mkv format, of the 2 movies that existed, only 1 was successfully run, for movie 1 again the info “Player not supported” appeared.

Maybe for the time being, there are only a few points that I can inform. For the Easy Mirroring feature, a separate article will be created and TV information after being reset can be seen in the image below. Thanks.