How come the e-mail doesn’t arrive? There is no check in the Spam folder either! Is it blocked on the server? Aha, my guess was right. This is my second experience not receiving e-mail. For the first time I forgot what happened, but for the second one I could provide a solution.

The following picture that I got from , indeed this solution is not just anyone can do it, only certain people can access the . So if you can’t receive e-mail, you can contact the e-mail admin to check.

From the results of checking IP on like the picture below, wow, the results are also scary, hahaha. Please see and conclude by yourself.

But because I need the immediately to confirm, then I have to deactivate the Greylisting feature on . Greylisting is a feature that functions to protect accounts from spam or unwanted e-mail. Greylisting identifies incoming emails with three parts of data, namely the IP address, sender’s , and the recipient’s address. By delaying unknown parts, Greylisting filters spam and allows legitimate emails to have a second chance to pass.

Here’s how:

1. Log in to cPanel and select Email – Configure Greylisting.

2. Select the domain you want to deactivate then click Off, make sure the results are successful.

3. Try again asking the sending server to send an e-mail, this time the e-mail should have been successfully entered. If you still experience problems, you can check the error displayed.

Please re-ensure carefully when the Greylisting feature is disabled, so the impact of getting spam email is higher.