Solutions Deferred due to greylisting on cPanel

Solutions Deferred due to greylisting on cPanel

How come the e-mail doesn’t arrive? There is no check in the Spam folder either! Is it blocked on the server? Aha, my guess was right. This is my second experience not receiving e-mail. For the first time I forgot what happened, but for the second one I could provide a solution.

The following picture that I got from WHM, indeed this solution is not just anyone can do it, only certain parties can access the WHM. So if you can’t receive e-mail, you can contact the e-mail admin to check.

From the results of checking IP on like the picture below, wow, the results are also scary, hahaha. Please see and conclude by yourself.

But because I need the email immediately to confirm, then I have to deactivate the Greylisting feature on cPanel. Greylisting is a cPanel feature that functions to protect email accounts from spam or unwanted e-mail. Greylisting identifies incoming emails with three parts of data, namely the IP address, sender’s email, and the recipient’s address. By delaying unknown parts, Greylisting filters spam and allows legitimate emails to have a second chance to pass.

Here’s how :

  1. Log in to cPanel and select Email – Configure Greylisting.

  1. Select the domain you want to deactivate then click Off, make sure the results are successful.

  1. Try again asking the sending server to send an e-mail, this time the e-mail should have been successfully entered. If you still experience problems, you can check the error displayed.

Please re-ensure carefully when the Greylisting feature is disabled, so the impact of getting spam email is higher. Thank you.


CBN Email Guide at Ms. Outlook 2007

CBN Email Guide at Ms. Outlook 2007

Continuing with the previous guidance, here’s the CBN email guide in Ms. Outlook 2007.

1. Open Ms. Outlook 2007, here’s what it looks like if you just opened it for the  first time, click Next.  If you’ve opened before, go to step 9


2. Select Yes, click Next.

3. Select Manually configure server settings or additional server types, click Next.

4. Select Internet E-mail, click Next.

5. Fill in the following data  and then click More Settings.

Your Name : Your name (which will be displayed).

E-mail Address : email address.

Account Type : POP3.

Incoming mail server :

Outgoing mail server :

User Name : email address.

Password : email password.

6. Click the Outgoing Server tab  and check My outgoing server (SMTP) requires authentication.

7. Click the Advanced tab  and fill in the following  picture and then click OK.

8. Click Test Account Settings and make sure the results are as shown below then click Close – NEXT – Finish. Until this  step the email configuration process has been completed.

9. Click Tools – Account Settings – tab Email – New – Microsoft Exchange, POP3, IMAP or HTTP – Next and go back to step 3.



You can already try receiving and sending emails from Ms. Outlook 2007.  To view email  guides on  other apps or devices, you can see them here.

Good luck, thank you.


CBN Email Guide on Android

CBN Email Guide on Android

If you  are an existing user of CBN emails, of course you  will receive information via email that CBN will migrate  emails. In order to receive  and send emails, of course,  the latest email  configuration guide is needed.

Here’s a guide to CBN email on Android.

Click Settings – Accounts.


2. Select Personal (IMAP).

3. Select Personal (POP3).

4. Fill in the full email address in your Email account.

5. Fill in the email password at Sign in.

6. On server fill in with and 995 on Ports and select SSL / TLS on security type then click NEXT.

7. In the Outgoing server settings, fill in the on the SMTP server and 465 on the Port then select SSL / TLS on the Security type, check Require signin then click NEXT.

8. Select  the desired frequency of email  checking time, in this picture, every 15 minutes HP will check the email.  Check on Notify me…  and Sync emails…  to get notified when receiving incoming emails  and then click NEXT.

9. Give the account name  to Give this… , I recommend filling it in with  an email address to make it easier to distinguish if later you will be adding another email  address in  the HP device and on Your name …  can be filled in your  full name then click NEXT.

The  email configuration process has been completed, you can try receiving   and sending emails from HP. To view email  guides on  other apps or devices, you can see them here.

Note :

The image in this  article is likely to be different from your Android phone, for that it is enough to  fill in the following info  :

Incoming Mail

Username : email address

Password : email password

POP 3 / Incoming Server :

Port : 995

Security type : SSL/TLS

Outgoing Mail

SMTP server :

Port : 465

Security type : SSL/TLS (Accept all certificates)

Check Require sign-in

Username : email address

Password : email password

Good luck, thank you.