Bandwidth Limit Exceeded Solution in cPanel

Bandwidth Limit Exceeded Solution in cPanel

by | Jul 25, 2019 | guide

Hmmm, how is it? Confused to explain it, what if you read this article to the end and maybe be able to understand the title.

At first I didn’t realize that my bandwidth ran out, after I checked that the visitor traffic was not high but the web design traffic at that time turned out to be using quite high bandwidth. But since I hold a root account, the guide below that I can inform you is to solve the problem.

  1. Log in to cPanel and type limit in the search field, the results will lead to Limit Bandwidth Usage. Select the account that is experiencing the problem and then click Limit.

  1. Specify the desired bandwidth in the Bandwidth Limit column then click Change and wait for the process to complete.

  1. Please revisit the site to confirm the results.

This method is only part of the solutions available from the Admin side and of course from the customer side, the cause of the bandwidth exhaustion must be checked again.

Good luck and thank you.

 

Solution Deferred due to greylisting in cPanel

Solution Deferred due to greylisting in cPanel

by | Apr 21, 2019 | guide

Hmmm, why didn’t the email arrive?” Check in the Spam folder is also not there! Is it blocked on the server ? Aha, my guess turned out to be correct. This is my second experience not receiving emails. For the first time I forgot what happened, but for the second I can provide a solution.

The following image that I got from WHM, indeed this solution is not just anyone can do it, only certain parties can access the WHM. So if you can’t receive the email, you can contact the email admin to check.

From the results of checking the IP in mxtoolbox.com like the picture below, wow scary is also the result, hahaha. Please take a look and draw your own conclusions.

But since I needed the email immediately for confirmation, I had to disable the Greylisting feature on cPanel. Greylisting is a cPanel feature that protects email accounts from spam or unwanted emails. Greylisting identifies incoming emails with three pieces of data, namely IP addresses, sender emails, and recipient addresses. By delaying the unknown part, Greylisting filters spam and allows legitimate emails to have a second chance to be skipped.

Here’s how :

  1. Log in to cPanel and select Email – Configure Greylisting.

  1. Select the domain you want to deactivate and then click Off, making sure the result is successful.

  1. Try again asking the sender server to send the email, it should now be successfully received. If you are still experiencing problems, you can check the error displayed.

Please make sure to check carefully when the Greylisting feature is disabled, the impact of spam emails will be higher. Thanks.

 

SMTP Problem Solution in Ms. Outlook 2007 in cPanel

SMTP Problem Solution in Ms. Outlook 2007 in cPanel

by | Nov 1, 2018 | guide

Precisely I forgot the exact time of the incident, at that time there was a friend who informed me that suddenly I could not send an email from Ms. Outlook 2007. Worse, all those who use Ms. Outlook 2007 experience the same thing from the same email server in the same location. If you are looking for this problem, of course you will find 1001 solutions that are varied and of course adjusted to the problem faced such as, antivirus, firewall, ISP, SMTP port, Ms. Outlook itself, IP address and other kinds.

Because of the simultaneous incident, my assumption at that time was that the email SMTP server was having problems, I tried to restart it but the result remained the same, I did not try to telnet to the server because it was blocked. Why am I not suspicious of Public IP? This is also not possible because it uses 2 ISPs, which of course have different IPs.

Then I tried to change from “Use same settings…..” to “Log on using….” on the Outgoing Server, of course by using an email account from a different domain, and the result is normal.

The more curious I was about it, the more I tried with the email account that had a problem with Ms. Outlook 2016, the result was normal. So the problem is, with Ms. Outlook 2007 it can’t send emails with port 465/587 which was previously normal, but with Ms. Outlook 2016 with the same configuration the results are normal.

After searching deeper into the deepest ocean, I finally found a partial solution to this, which was to disable the configuration on “Require clients to connect with SSL or issue the STARTTLS command before they are allowed to authenticate with the server.” and the result was that I was only able to send with the 587 Auto configuration, the rest still get the same error.

Maybe while this information is what I can provide, if there is any update later, I will convey it immediately. Thanks.