This time I met again with Ms. Outlook 2007 who had a problem, namely the display appeared like the image above. The solution to this problem is quite easy because Outlook has provided the Scanpst.exe application  in the folder where Outlook is installed​.

In Ms. Outlook 2007, here’s how to solve the problem:

1. Open the Scanpst.exe application  located in C:\Program Files\Microsoft Office\Office 12 or C:\Program Files(x86)\Microsoft Office\Office 12, click SCANPST.

2. Click Browse, point to the location where  the .pst  file is located and click Start.

3. The repair process will be done gradually with time depending on the size of the .pst file and the specifications of the PC/laptop. My .pst file size is about 200 MB and the specifications of a laptop with a Dual Core processor and 2 GB of RAM, taking about 1 hour.

4. If the scan results are complete, then Outlook will offer to backup the .pst file before the repair is made. Click Repair for repair until Repair complete appears, then click OK.

5. The repair is complete, please restart your PC/laptop and open Outlook again, the above display should not appear again. Good luck.

Have you ever gotten a view like the one below if you are using Windows 7 ? If yes, then you are reading the right article. Hopefully this article can help you to solve these problems, such as drug advertisements, hahaha.

The display is due to a problem with the temporary folder used by Ms. Outlook, the solution is only to change the location of the temporary folder. The effect of the problem is that we can’t open or save attachments in emails.

Here’s how to fix the problem in Windows 7 :

1. Click Start then on Search program and files, type regedit and the result will appear the regedit program in the white column above it. Click the regedit.

2. Browse to : HKEY_CURRENT_USER\Software\Microsoft\Office\<version*>\Outlook\Security

*Customize <version> with: 16.0 (if Outlook 2016) / 14.0 (if Outlook 2010) / 12.0 (if Outlook 2007) / 11.0 (if Outlook 2003) / 10.0 (if Outlook XP).

3. Click twice on OutlookSecureTempFolder, then the Edit String window will appear. Change the value of the data with the latest location (example in this case: C:\User\Admin\Desktop), then OK.

4. Close and reopen Ms. Outlook and please try again, the problem should not occur again. Good luck.

Note: in point 2 has been adjusted until Ms. Outlook 2016.